There is no widely documented staff member named 'Roxy' on the official Fireplace & Patio Place website or verified staff directories as of June 2026. The most credible lead is a third-party blog post that uses the phrase 'Be smart like Roxy and add a fireplace to your room,' which reads more like a promotional snippet or customer reference than an official staff bio. The Fireplace & Patio Place is a real, multi-location business based in the Pittsburgh, PA area, and Roxy may be a customer-facing contact, event host, or brand personality at one specific location. But you will need to verify directly with the venue to get a confirmed answer today. For a similar ownership verification process, see who owns nathan's patio bar & grill.
Who Is Roxy From the Fireplace and Patio Place?
Kira Carver
2 Jun 2026
What the Fireplace and Patio Place Actually Is
The Fireplace & Patioplace (also written as Fireplace and Patio Place) is a BBB-listed retail and lifestyle business with five locations across the greater Pittsburgh, Pennsylvania area. This is not a patio restaurant or bar in the traditional sense. It is a home goods and outdoor living retailer specializing in fireplaces, patio furniture, and outdoor living products. If you are considering a Murphy's Law patio setup, this retailer can be a helpful place to start with practical outdoor living options outdoor living retailer specializing in fireplaces, patio furniture, and outdoor living products. The five locations are:
- 1651 McFarland Rd, Pittsburgh, PA 15216 (phone: 412-343-5157)
- 21266 Route 19, Cranberry Township, PA 16066
- 2098 Saw Mill Run Blvd, Pittsburgh, PA 15210
- 4285 William Penn Hwy, Murrysville, PA 15668
- 4920 McKnight Rd, Pittsburgh, PA 15237
The official website is firepatio.com, which hosts a blog, product pages, and customer testimonials. Named leadership on the BBB profile includes Stephen G. Magnotti (President) and William Hurley (Manager). If Roxy is part of the team, she is most likely a sales associate, customer experience rep, or recurring brand-facing personality at one of these locations, not necessarily a listed executive.
Who Roxy Might Be at This Venue
The honest answer is that 'Roxy from the Fireplace and Patio Place' does not appear in any verified staff bio, official team page, or authoritative directory as of today. What does exist is a third-party blog post (traced to an 'Elizabeth James'-style content page) that references 'The Fireplace And Patio Place Roxy' and uses the phrase 'Be smart like Roxy.' This framing suggests Roxy could be a featured customer, a recurring promotional persona used in marketing copy, or a real staff member whose name showed up in a campaign or review. The official firepatio.com blog does feature real customer names (like 'Marci & Mike Buckiso') in testimonial-style posts, so it is entirely plausible that Roxy is a real person connected to the brand, either as a happy customer or a staff member who appears in content.
If Roxy is a staff member, she is most likely working in a customer-facing role: a sales consultant, showroom host, or event coordinator at one of the Pittsburgh-area locations. Multi-location retailers like this often have recognizable staff members who become locally known through consistent customer interaction, social media posts, or in-store events.
Where the Name 'Roxy' Shows Up Online
The name surfaces in a few places, but none of them are authoritative on their own. A third-party directory page lists The Fireplace and Patioplace and references firepatio.com, but it is not an authoritative staff bio source a few places, but none of them are authoritative on their own. Here is where to look and what to expect from each source:
| Source | What It Shows | How Reliable |
|---|---|---|
| firepatio.com (official site) | Blog, testimonials, product info — no confirmed Roxy bio found as of now | High reliability for venue facts, low for Roxy specifically |
| BBB profile (bbb.org) | Business details, management names (Magnotti, Hurley), no Roxy listed | High reliability for leadership, incomplete for all staff |
| Third-party blog (Elizabeth James-style page) | Mentions 'Roxy' in a promotional phrase, no verifiable bio | Low reliability, likely content marketing or scraped copy |
| Contractorsup directory | General venue description, links to firepatio.com, no staff details | Low reliability for staff identity |
| Google Maps / MapQuest | Location, phone, hours for McFarland Rd location | Good for contact details, not staff bios |
| Social media (Facebook, Instagram) | Most likely place to find Roxy tagged in posts, events, or promos | Check manually — varies by location page |
The most promising place to find Roxy organically is the venue's social media pages. Retailers in this space often tag staff in event posts, seasonal promotions, or showroom walkthroughs. Search Facebook and Instagram for 'Fireplace and Patio Place Pittsburgh' and scroll through recent posts and tagged photos. If Roxy is a regular presence, she will likely appear there.
How to Confirm You Found the Right Roxy
Because the name 'Roxy' is common and because this business has five separate locations, there is a real chance of mixing up details. Use these cross-check steps before assuming you have the right person:
- Match the location: Find out which specific Fireplace & Patio Place location Roxy is associated with. A Roxy at the Cranberry Township location is a different person from one at McKnight Rd, even if both use the same store branding.
- Check the date of the source: The third-party blog post referencing Roxy has no clear publish date, so it could be years old. Confirm through current social posts or a direct call that Roxy is still active at the venue.
- Look for a photo match: If you find a social media post featuring someone named Roxy, compare the tagged profile name, location tag, and content to the firepatio.com brand. Consistent branding across posts is a good signal.
- Verify the role: Is she being mentioned as a staff member helping customers, a host for an event, or simply a customer quoted in a promo? These are very different things. Ask directly when you call.
- Cross-reference with Google reviews: Search Google reviews for 'The Fireplace and Patio Place' plus 'Roxy.' Customers often mention staff by name when they had a great experience, and a cluster of reviews naming Roxy at a specific location is strong confirmation.
How to Contact the Venue and Get a Confirmed Answer Today
The fastest way to settle this is a direct phone call to one of the Pittsburgh locations. If you want today’s quickest details, check what events are running at the patio at horsham events today as a related option while you contact the Pittsburgh locations directly. If you still want the practical answer, ask the venue which location owns the patio at Horsham and who is responsible for it who owns the patio at Horsham. Start with the McFarland Rd location since it is the most prominently listed across directories: call (412) 343-5157. MapQuest lists The Fireplace & Patioplace at 1651 McFarland Rd, Pittsburgh, PA 15216, with phone number (412) 343-5157 and website firepatio.com. The official website at firepatio.com also has a contact form or inquiry option you can use if you prefer email. Here is a simple script you can use when you call:
- 'Hi, I came across the name Roxy in connection with your store and wanted to confirm whether she is a current staff member or someone else associated with your business.'
- 'Which location is she based at, and what is her role there?'
- 'Is there a good way to reach her directly, or can she help me with [your specific question or need]?'
If you would rather use email, visit firepatio.com and use whatever contact or inquiry form is available. Keep the message short: explain you saw a reference to someone named Roxy and want to confirm her role and which location she works at. Most local retail businesses respond to direct inquiries like this within a business day. You can also send a direct message to the business's Facebook page, which tends to get faster responses than email for customer-facing questions.
What to Do If You Find Conflicting Info or Multiple Locations
With five locations under the same brand, conflicting information is genuinely possible. A staff member named Roxy could work at one location, have moved to another, or no longer be with the company if the source you found is outdated. If you hit a wall, here is how to navigate it:
- Call each location separately and ask specifically about Roxy by name. Staff at individual locations will know their own team better than a corporate contact form will.
- If the name you found came from a third-party site (like the Elizabeth James blog or a directory page), treat it as a lead rather than a confirmed fact. Those pages often recycle old content.
- If multiple people named Roxy work across locations, ask which one handles the specific thing you need: events, product questions, customer service, etc.
- Check the firepatio.com blog directly for any post that mentions Roxy with a date stamp. A dated post narrows down the timeline and the relevant location.
- If you are looking for Roxy because of a specific promotion or event, search for that event name alongside the store name on Google or Facebook to find the most current, location-specific details.
This situation is not unique to the Fireplace and Patio Place. Tracking down a specific staff member or recurring personality across a multi-location business is a common challenge, whether you are looking up who owns a patio restaurant or trying to find the right contact at a venue hosting events. The same verification logic applies: start with the official source, cross-check with recent social content, and confirm by phone if anything is unclear. A quick call beats 20 minutes of Googling every time.
FAQ
Could “Roxy” be a customer or marketing persona instead of an employee?
“Roxy” may be a salesperson, but it also could be a nickname used in a customer comment or a marketing persona tied to a specific campaign. That is why you should ask the venue for the exact spelling on internal records (full first name) and whether she is staff, a contractor, or a recurring brand feature.
What questions should I ask when calling to confirm who Roxy is?
If you contact by phone, ask which of the five locations she is associated with and whether she still works there. Also request the best way to reach her (store extension or direct email), because multi-location brands often route calls differently by department.
How can I use Fireplace and Patio Place’s social media to confirm whether Roxy is a staff member?
When using social media, focus on posts that tag staff names or show her with a consistent role (for example, “sales consultant” in captions). Avoid posts where “Roxy” only appears in a comment or hashtag, since that is common for customers and not staff.
Why might a third-party blog mention Roxy but not match the store’s official records?
Third-party blog snippets can be stale, especially if they were copied from earlier campaign pages. Before trusting it, ask the venue whether any content page or promotion that mentions “Roxy” is still active, and whether the original author ever had staff approval.
What if the store says Roxy used to work there, or works at a different location?
At multi-location retailers, staff can transfer between showrooms. If the venue says the name matches someone who used to work there, ask whether there is a current contact who covers the same departments (fireplaces, outdoor living, or patio sales) so you do not lose time.
What should I do if I find multiple “Roxy” references for the same business?
If you find multiple Roxys, request the location, approximate dates, and any distinguishing detail from the store (for example, showroom section or event history). This reduces the risk of mixing people when names are common.
If I cannot confirm Roxy, how do I still get the right help for my fireplace or patio project?
Ask for the person most directly responsible for the specific product category you care about (fireplace consult, patio furniture, outdoor living design). Even if Roxy cannot be confirmed, the store can route you to the right specialist by department rather than by name.
What should I include in an email or contact form message to get a fast answer about Roxy?
If you plan to email, include the exact phrase you saw, the URL or screenshot of the reference, and the location you are trying to reach. That extra context helps staff verify internally faster than a generic “Is Roxy your employee?” message.